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Voucher Terms and Conditions

All our usual terms and conditions and policies apply to Hotel vouchers (also referred to as Gift Vouchers.)

  • You must be at least 18 years old in order to make a purchase.
  • E-vouchers can be redeemed for direct bookings only. Visit our website or contact us to check for availability. E-vouchers cannot be redeemed for group bookings.
  • The e-voucher value will be converted to the currency of choice based on the daily exchange rate.
  • If a booking exceeds the e-voucher value, the balance will be charged extra. Contact us to learn about the hotel’s payment methods.
  • Unredeemed e-vouchers are non-refundable, and may not be sold to a third party.
  • E-vouchers are valid for 1 year from the date of purchase. E-vouchers that have expired will not be accepted.
  • Each e-voucher can only be used once. In cases when the e-voucher value exceeds the booking costs, this outstanding amount can be used during the hotel stay on food & beverages. Any unused e-voucher amount at the end of stay cannot be redeemed for cash.
  • E-vouchers must be used for a single booking and one e-voucher cannot be split between bookings.
  • E-vouchers are not valid in combination with any other offer.
  • Hatten Hotel reserves the right not to accept any e-vouchers that appear to be fraudulent.
  • The amount of the Government Tax is not included in the accommodation price. Government Tax: RM1.50 × 1 night × 1 room

Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site.

Travellers

  • Voucher faq
  • Voucher terms & conditions
  • Privacy statement
  • Track Order Voucher
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From the Blog

  • View our Suites
  • Studio Suite
  • Junior Suite
  • Deluxe Suite
  • Hatten Suite
  • Hatten Premier Suite

Address

  • Jalan Merdeka, Bandar Hilir, 75000 Melaka
  • Phone: +606-2869696
  • E-Mail: info@hattenhotel.com
  • Website: https://www.hattenhotel.com/

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