In order for you to get answer to your question as quick as possible we have gathered the most frequently asked questions here.
e-Voucher frequently asked questions
In order for you to get answer to your question as quick as possible we have gathered the most frequently asked questions here.
You will recieve your e-Voucher via e-mail – no cost. If you choose the gift card option, the lucky recipient will recieve the gift via e-mail as well. You can then either print the e-mail or put it in your favourites, for easy access in the future.
Right after your purchase. Please check the spam folder if you can’t find in the inbox section.
Yes, the e-voucher has to be redeemed as a whole. It cannot be redeemed in part.
Yes, you can redeem another voucher against the same reservation number.
This is not guaranteed and subject to approval. Please contact us directly to check on extension. Do take note, no extension will be given for e – Voucher that has already expired.
Contact us directly at +606 286 9696.
No, the e-Vouchers can only be redeemed against bookings made directly through our website or via a phonecall/ email.